Document Upload through Online Banking

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Submitting your documents just got easier.

Submitting your documents just got easier.

What is Document Upload?

Document Upload is a platform that allows our Customers to send us documents such as forms and instructions, quickly, easily and securely through Citibank Online.

You can choose from any of the forms below, complete it and submit it by logging onto Citibank Online.

What’s great about DOCUMENT UPLOAD?

Speedy Delivery

Fast delivery of documents through Citibank Online, at no cost.

Peace of Mind

Documents are received securely by the bank.


Convenience

No sign-up required. Submit your documents anytime, anywhere, 24/7.

Documents that can be submitted through Ctibank Online via
DOCUMENT UPLOAD

 -   Change of Address and Contact Details
 -   Closure of Account
 -   ATM Card / PIN / OSD / TPIN Application
 -   ATM Card / PIN / OSD / TPIN Maintenance
 -   Funds Transfer
 -   Standing Instructions for Bill Payment or Recurring Fund Transfers
 -   Application for Letter of Reference
 -   Reasonable Written Explanation (RWE) for Non U.S. Persons
 -   W9 Form (For renewal Only)
 -   W8 Ben Form (For Renewal only)
 -   RWS Acknowledgement & CAR Declaration (For renewal only)
Easy Steps to submit your forms to us:
Step 1

STEP 1

Select and print any of the documents from the above 15 documents.

Customers can also choose to write down all the necessary details/instructions of a document, on a piece of paper and send us the handwritten document.

Step 2

STEP 2

Scan or take a picture of the document.

Customers can choose to take a picture with your phone camera should a scanner be unavailable.

Step 3

STEP 3

Log on to Citibank Online, select SERVICES > DOCUMENT UPLOAD and submit your document to us.

IMPORTANT NOTE:

Please note that Facsimile (FAX) Banking will no longer be available to Customers with effect from August 2 2017.